Privacy Policy for SmartLola.com

Effective Date: 1 Sept 2025

SmartLola.com ("SmartLola", "we", "our", or "us") is a digital learning and skill-building platform owned and operated by Laboni Media Solutions LLP, India. We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you access our website, mobile application, or related services. By using SmartLola.com, you agree to the practices described here.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name, email address, phone number, date of birth, school/organization details, or any information you provide during registration, subscription, or communication.

Usage Data

Device type, IP address, browser type, operating system, pages visited, time spent on the website, and app usage details.

Educational Data

Course progress, quiz/test scores, learning activities, preferences, and feedback that help us personalize your learning experience.

Payment Information

When you purchase subscriptions or services, we collect payment-related information through secure third-party payment gateways. (We do not store credit/debit card details on our servers.)

2. How We Use Your Information
  • Provide and improve our educational services and digital content.
  • Personalize learning paths and recommend relevant resources.
  • Process payments and manage subscriptions.
  • Communicate important updates, newsletters, and promotional offers.
  • Ensure platform security, fraud prevention, and compliance with laws.
  • Conduct research and analytics to enhance user experience.
3. Cookies & Tracking Technologies

SmartLola.com uses cookies and similar technologies to improve functionality, analyze traffic, and remember your preferences. You may disable cookies through your browser settings, but some features of the website may not work properly without them.

4. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share information with:

  • Service Providers & Partners: Who help us operate the platform (e.g., hosting, analytics, payment processing).
  • Legal Authorities: If required to comply with applicable laws, regulations, or legal processes.
  • Business Transfers: In case of a merger, acquisition, or restructuring of Laboni Media Solutions LLP.
5. Data Protection & Security
  • We use industry-standard security measures (encryption, firewalls, secure servers) to protect your data.
  • While we strive to safeguard information, no online system is 100% secure. We encourage you to protect your login details.
6. Children's Privacy

SmartLola.com is designed for learners of all ages, including students under 18. For children below 13 years, parental or guardian consent may be required as per applicable laws (such as COPPA for international users).
Parents/guardians can request access, correction, or deletion of their child's data by contacting us.

7. Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information.
  • Withdraw consent for marketing communications.
  • Request portability of your data.
  • File a complaint with a data protection authority (if applicable).
8. Data Retention

We retain personal data only as long as necessary for educational, legal, and operational purposes. Once data is no longer required, it is securely deleted or anonymized.

9. Third-Party Links

SmartLola.com may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their policies before sharing personal information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or platform notifications. The "Last Updated" date will reflect the latest revision.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or data practices, you can reach us at:

Email: labonimedia2@gmail.com